Case Administrator

STARTING SALARY IS $44,495

ONE PROBATION TEAM ARIZONA MISSION STATEMENT

Our mission is to assist the Court in the fair administration of justice, providing unbiased, accurate information, facilitating lasting positive change in the people we assist and supervise, in order to protect and improve our community. 

The U.S. Probation and Pretrial Services Office for the District of Arizona is seeking an accomplished and self-motivated individual with excellent interpersonal skills and strong work-ethic for the position of Case Administrator. In this role, high importance is placed on an individual who will embrace our mission and committing themselves to and believing in our vision of working together creatively to transform lives, enhancing the safety of our community. 

Our fast paced, prestigious environment will provide opportunities for challenging and rewarding work as a member of the probation team. The successful individual must be able to thrive in an environment that promotes teamwork and professional enrichment where we commit to supporting and defending the U.S. Constitution, the worth and dignity of all people, defending their right to be treated with fairness and respect, believing that all people are capable of positive change through the use of evidence-based practices.

REPRESENTATIVE DUTIES

• Prepares and processes documentation, ensuring consistency and accuracy, to meet the needs of operations.
• Uses automated systems to obtain criminal history information. 
• Prepares and submits documentation to the U.S. Sentencing Commission, Bureau of Prisons, and other parties through various automated systems.
• Answers and screens incoming calls; greets and directs clients and visitors to appropriate locations.
• Contacts various state and local agencies to collect information and documentation to assist with investigations.
• Enters and maintains accurate data in Probation Automated Case Tracking System (PACTS) and other databases, which includes but is not limited to, client data, investigations, sentence records, special conditions, and supervisions.
• Calendars and processes supervision openings and closings; reviews documentation to ensure correct supervision dates are captured.
• Ensures supervision records are captured in the Supervised Release File of the ATLAS system.
• Assists officers with oversight of cases to ensure compliance with statutory obligations.
• Uploads scanned images into database.
• Retrieves/delivers incoming mail and monitors the receipt and distribution of faxes.
• Performs other duties assigned.

MINIMUM QUALIFICATIONS

• The successful applicant must be a high school graduate (or equivalent) and must have two years of general experience. 
• General experience is defined as progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire, the particular knowledge and skills needed to perform the duties of the position.
• Specialized experience is defined as progressively responsible clerical experience requiring the regular and recurring application of clerical procedures involving the routine use of keyboard skills, the use of specialized terminology and demonstrated ability to apply a body of rules, regulations, directive, or laws. Such experience is commonly encountered in law firms, legal counsel offices, banking, and credit firms, educational institution, social service organizations, insurance companies, real estate and title offices, and corporate headquarters or personnel/payroll operations.
• Education above the high school level may be substituted for general experience.

PREFERRED QUALIFICATIONS

Preference will be given to those applicants who possess clerical or administrative experience in the criminal justice system or a related social service agency.