Training & Education Coordinator

Pima County Government   Tucson, AZ   Full-time     Education
Posted on March 22, 2024
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5575 - Training and Education Coordinator I


Salary Grade: 11

Pay Range
Hiring Range: $52,251 - $62,701 Annually
Full Range: $52,251 - $73,151 Annually

Assesses the need for staff and/or client education, develops curriculum, training/education materials, and presentations, and conducts/coordinates training/education for staff and/or clients. 



(Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by the supervisor.)
  • Researches, coordinates and develops materials for use in training staff and educating clients on procedures, rules, regulations, forms, requirements and equipment for area of assignment;
  • Assists management in the identification of training needs for staff and education for clients;
  • Collects, compiles, prepares, updates and assembles training and presentation materials and manuals;
  • Designs new training and education materials and/or updates materials on a regular basis;
  • Conducts initial training/orientation for newly hired staff to increase understanding of procedures and position responsibilities;
  • Delivers training to classes and individuals through lectures, demonstrations, exercises and workshops;
  • Conducts continuing education to comply with changes in federal, state and local regulations, policies and procedures, and to resolve specific performance deficiencies;
  • Coordinates and investigates compliance with federal, state and/or local policies, laws and regulations and conducts quality control audits and reports on findings;
  • Participates in the review of productivity levels for activities and staff, analyzes problem areas, identifies training needs and recommends solutions to management;
  • Assesses implementation of policies and/or procedures and makes recommendations to management regarding changes and/or supplemental training;
  • Provides additional training as needed, under management direction;
  • Serves as the technical advisor for interpreting federal, state, and County  policies, laws, rules and/or regulations governing are of assignment;
  • compiles statistical data and prepares reports for area of assignment for presentation to management and the Board of Supervisors.
  • Develops and evaluates student surveys/assessments on training/education provided;
  • Coordinates and maintains training/education materials, audio-visual equipment, laptops, tablets and supplies utilized for training and education;
  • Maintains manual and computer based documentation on training and/or education conducted, competency checklists and assessment files.

Knowledge of:
  • principles, practices, and techniques of employee training, development, learning and instruction;
  • techniques designing training plans, manuals and aids;
  • principles and practices of web-based training and education;
  • federal, state and local laws, rules, regulations and standards;
  • principles, practices and techniques of effective communication;
  • principles and practices of preparing reports;
  • principles and practices of quality control audits and investigation. 
Some positions require knowledge of terminology and principles, practices and procedures specific to the area of assignment.

Skill in:

  • developing training plans, training aids, handouts, exercises and assessment tools;
  • assessing training needs and materials;
  • facilitating and coordinating training workshops;
  • observing and assessing staff skill and training needs to conduct effective interviews;
  • communicating effectively (written/oral);
  • interpreting local, state and federal rules and regulations;
  • conducting quality control audits;
  • compiling data and preparing reports;
  • computer applications.


Minimum Qualifications

(1) A Bachelor's degree from an accredited college or university with a major in education, business, public administration, government, political science, or a closely related field as defined by the appointing authority at the time of recruitment and two years of professional experience conducting staff/client training and education.

(Relevant professional-level experience and/or education from an accredited college or university may be substituted.)


(2) Three years of experience as a Certified Election Officer with a County Election Department within the State of Arizona.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.