The Service coordinator will coordinate the field activities of the service division. This would include answering the telephone, speaking with the customer to determine whether the call requires immediate attention. Schedule all field personnel for seasonal preventive maintenance contracts, service repairs & replacements.
- Schedule & create work orders for preventative maintenance.
- Schedule & create work orders for service repairs & replacements.
- Dispatch technicians to emergency service calls.
- Review & process work orders and purchase orders.
- Procure parts for scheduled repairs.
- Track down parts for emergency repairs.
- Provide estimated costs for repairs when requested by the customer.
- Review field generated paperwork and prepare for invoicing by the administrator.
- Assisting with some payroll duties
Tucson Window and Door is family owned business since 2005. We are the leading window and door expert in Southern Arizona.
Location/Region: Tucson, AZ (US)